Refund & Cancellation Policy
Last updated: June 9, 2026
1. Digital Course Enrollments
Due to the immediate digital delivery and streaming access to proprietary medical video masterclasses, notes, and question banks, course purchases are generally non-refundable once unlocked and accessed.
2. Technical Inaccessibility & Duplicate Charges
If you experience verifiable technical issues preventing you from accessing your entitled course, or if you were charged multiple times for the same course transaction, you may request a review within 48 hours of purchase.
3. How to Request Assistance
To report a billing discrepancy or technical access issue, email us at contactmedflicks@gmail.com, reach out via WhatsApp support at +91 84457 86514, or via the in-app Help center (Account > Help in the MedFlicks mobile app) with your registered email address and Razorpay Payment/Order ID. Approved refunds are credited back to the original payment method within 5–7 business days.